- FAQ
FAQ
Responses to Common Inquiries
Table of Contents
Project Methodology
Team Makeup
Infrastructure, Security and IP
Development, DevOps and QA
OtherFAQ
Project Methodology
What is your approach to project management?
Who are the key players in your process?
Who manages the assignment of tasks and roles for a project?
Which role on the team will be responsible for requirements management and analysis?
What frameworks/tools do you use to manage projects?
Are you comfortable being a part of a project management and delivery mechanism that is tailored to clients's needs?
What is your preferred frequency of sync-ups with your customers?
Based on your experience, what do you see as essential for the success of your teams during the life of a project? Both short-term and long-term projects.
What is your change management process?
Do you have PMs with Product Management experience?
What documentation do you require and maintain for successful delivery?
What frequency do you use to update the clients on the status of the projects?
What communication tools do you prefer to use to communicate with your customers?
What KPIs, analytics, and plans for project support and ongoing improvement do you provide?
How do you handle issues during development cycles? Conflicts, quality issues, bottlenecks, etc.
How do you manage estimations for tasks and feature builds?
How are UX/UI concepts reviewed in the workflow?
FAQ
Team Makeup
Do you currently have qualified team members for our technology needs? Or do you need to hire? If you need to hire, how do you plan to ramp up the new hires concurrently with our ramp up timeline?
What is the average length that a team member has been with the company?
What is your recruiting strategy for new team members?
How quickly can you scale your team to meet deadlines, delays or time crunches?
Do you have security agreements with your team members?
Are you willing to provide resumes of candidates that you think will be a great fit for our team?
FAQ
Infrastructure, Security and IP
What infrastructure does your company have on site and off site? Do you use any cloud services to manage your assets?
What is your backup strategy and your retention strategy?
Do you have restricted access to servers/offices/laptops?
Do you have a business continuity plan in case of a disaster/outage?
Have you ever experienced a data breach either internally or with a customer? How was it handled?
Are you good with signing an NDA?
Do you have a confidential clause in your Master Services Agreement?
How do you manage intellectual property rights with your team members? Who owns the source code of work performed?
How do you handle databases supplied by customers? Databases that contain customer data, logs, access controls etc.
FAQ
Development, DevOps and QA
Can you describe your development process from conception to deployment? How do you handle testing, version control, and bug tracking?
Platform Familiarity: "Have you worked with platforms (marketplaces, p2p etc) before? What challenges did you face and how did you overcome them?"
What is the lifecycle of a typical build/sprint/feature that you advocate for?
Have you had CI/CD experience? What tools and services have you used to deploy CI/CD? How do you manage database changes for every cycle?
How does your testing get adjusted to the business workflows?
What is your approach to test automation, tools and metrics used?
What levels of QA testing do you provide?
Do you have a QA team dedicated for all quality tasks?
How are bugs handled when identified in the QA process?
Do your estimations include the time for a QA lifecycle?
Who on the team is responsible for Pull Requests?
How do you measure throughput while ensuring quality metrics?
What Quality metrics do you track?
Can you break down the project into milestones? What would be the deliverables at each stage?
FAQ
Other
How would you differentiate yourself from your competitors?
Why do you believe you would be the right strategic partner for us?
Do you have an AI/ML team onsite or contracting company you work closely with to provide these services?
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