Project background
Overview
Our client required a SaaS product that would allow clients and employers to efficiently manage and control the provision of services by remote performers. The application needed to support two roles: administrator and performer, enabling task assignment, report generation, and data collection.
Project Goals
- Develop a user-friendly SaaS application for remote service provision control.
- Support two roles: administrator and performer, with distinct functionalities for each.
- Enable performers to compile and submit detailed reports using various data formats.
- Facilitate easy task assignments and report reviews for administrators.
- Integrate essential tools and technologies to enhance functionality and user experience.
- Web / Mobileapp
- 4team members
- 500+hours spent
- Remote Workdomain
Challenges
- Automating document flow and ensuring legal compliance of reports.
Our approach
Solution
We adopted an agile development methodology to ensure flexibility and continuous feedback from the client. Our approach focused on creating a secure, scalable, and user-friendly platform that could handle the diverse needs of remote workers and their employers.
Team
The project team consisted of a project manager, backend, frontend/mobile developers, UI/UX designer.
Results
The SaaS application was successfully launched, providing a robust solution for managing remote services. The system streamlined task management and report generation, enabling efficient control of remote work.
Achievements:
- Successfully onboarded over 500 clients within the first six months.
Administrator role: process tasks, assign them to contractors, and review submitted reports
Performer role: compile reports, collect and upload relevant data, and submit reports for review
Support for text, photos, videos, GPS location, and speech recognition
Tools for creating detailed and legally significant reports
Automated invoicing and document flow
Firebase notifications for updates on mobile devices
Subscription model
